How long does the return/exchange process take?
The return/exchange process takes about two weeks on average (depending on how far you are from California). Once you send an item back it will reach us typically within 3-10 business days.
Please note that once we refund your return amount to your credit card, the credit may take up to 7 business days to reappear to your statement, depending on who you bank with. If you're ever wondering about status, reach out and we'll happily provide some insight!
If you'd like to make an exchange or return we have a super easy method. Just follow the link below, put in your info and you'll be able to print out a pre-paid returns label and ship it back to us!